I posted about hashtag accessibility on Mastodon and LinkedIn that got a lot of attention. There were so many replies from people who didn’t know about the accommodation I outlined, who vowed to commit to it. I also learned a lot from folks who weighed in with great insights. It…

I think I was six, which would have made my brother four. We were avid fans of The Hulk TV series, starring Lou Ferrigno. My dad, like most 70s dads I suspect, had a crush on Lou because he was manly and buff. …

Music is a very significant part of my life. I was a full-time musician for a number of years, with a lot of records and shows under my belt. But more immediately relevant, I’m a music fan. I listen to music all day, every day. Every December I compile a…

Having an iPhone and a Mac makes for a lot of seamless transitioning between mobile and computer. One of those transitions is with messaging. Text on one device, then move to the other. Everything continues where you left off. It works really well and really fast. This is possible because…

The fundamental purpose of information architecture is to help us find information efficiently. This is influenced by how we structure information and what labels we use to define that structure. IA and navigation design work together to help facilitate a meaningful UX. This process must accommodate both humans (information seekers)…

One of the most prominent dark UX patterns is hiding paths to exit doors. Faint unsubscribe links, ambiguous language, and even forcing people to call a phone number to opt-out of digital products. The intention is the same every time: retain customers. But this practice is deceitful and erodes trust…

Following is a story about my six-year journey as a drummer in a death metal band you’ve probably never heard of whose collection of recordings is being republished by a record company you also probably haven’t heard of—26 years after we called it quits. Three Dudes in a Tiny Carpeted Garage Back in 1989, three metalheads were…

I want to tell you a story about how the usability and accessibility of a well-designed button can go south, and how you can avoid it with a sensible coding approach. But first, let me tell you why this is important. It’s simple, really: People with no movement disabilities enjoy…

To-do lists can be as overwhelming as they are helpful. But it feels SO good to check something off. Always. If I accomplish a task that isn’t on my list, I will literally add it only to immediately cross it off. Why? Because it helps me feel a sense of…